This document sets out the terms of use that are binding on all members and users of the platform 789f. Please read carefully before registering or using any of our services. By using the 789f platform, you agree to be bound by all terms stated herein.
Important Note: This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and 789f ("Platform"). By registering, logging in, or using any service provided by 789f, you confirm that you have read, understood, and agreed to comply with all terms stated herein. If you do not agree with any of these terms, please discontinue use of this platform immediately.
789f is an online casino and Sports Betting platform operating under a valid licence, offering a wide range of entertainment services to eligible users. The platform is accessible via the website 789f-khelo.com and any associated subdomains or applications.
These Terms & Conditions ("Terms") govern the entire relationship between 789f and every individual who uses the platform, including but not limited to registered members, website visitors, and any party that interacts with our services in any capacity.
These Terms should be read together with other policy documents published by 789f, including Privacy Policy and Responsible Gaming Policy us, all of which together form the complete agreement between you and the platform.
To register and use the services of 789f, you must meet all of the following eligibility criteria:
Age Verification
789f takes the prevention of underage gambling extremely seriously. We reserve the right to request identity verification documents at any time to confirm your age. Accepted documents include MyKad, passport, and other official identification issued by Malaysian authorities. Accounts that fail to provide satisfactory verification will be suspended until the process is completed.
Regional Restrictions
Platform 789f operates for players based in Malaysia. It is your responsibility to ensure that your use of this platform is lawful in your jurisdiction. 789f not responsible for any legal implications arising from the use of the platform in regions where online gambling is restricted or prohibited.
Each individual is only permitted to register one account only on the platform 789f. Holding multiple accounts is strictly prohibited and may result in the termination of all associated accounts and the forfeiture of any remaining balances.
Accuracy of Information
You are responsible for ensuring that all information submitted during registration and throughout your use of the platform is accurate, complete, and up to date. This includes:
789f is not liable for any losses arising from inaccurate or outdated information provided by a member.
Password Security
You are fully responsible for keeping your password and account login details confidential. Any activity that occurs under your account is considered to have been carried out with your authorisation. If you suspect your account has been accessed without your permission, please contact customer support. 789f immediately at support@789f-khelo.com.
One Account Per Device / IP
Only one active account is permitted per device and per household IP address. The use of VPNs, proxies, or any method to conceal your real IP address while using the 789f platform is strictly prohibited and may result in account termination.
All deposits on the platform 789f are processed in Malaysian Ringgit (MYR). We accept a variety of local Malaysian payment methods, listed below.
Accepted Deposit Methods
Deposit Limits
Deposit Processing
Successful deposits are typically credited to your account 789f within seconds. If a delay of more than 15 minutes occurs, please contact our customer support team with your transaction proof for immediate investigation. 789f not responsible for delays caused by disruptions to banking systems or third-party eWallet providers.
Source of Funds Verification
All deposits must be made from legitimate sources. 789f adheres to strict anti-money laundering (AML) policies. We reserve the right to request proof of source of funds at any time and to suspend accounts that fail to comply with such requests. Withdrawals may only be made to the same account or eWallet used for the deposit ("original source").
789f is committed to processing all valid withdrawal requests within 30 minutes for standard members, with priority processing for VIP members. Withdrawals can only be made to the same payment method used for the deposit ("original source" policy).
Withdrawal Limits
Bonus Withdrawal Terms
Withdrawals involving bonus funds are subject to the wagering (turnover) requirements stated in the respective promotional terms. Pure deposit funds (with no bonus attached) may be withdrawn at any time without any wagering requirement. Please read the terms of each promotion carefully before accepting a bonus.
KYC Verification
For withdrawals exceeding certain limits or where unusual account activity is detected, 789f reserves the right to request full identity verification (KYC — Know Your Customer) before processing any withdrawal. Required documents may include a copy of your MyKad and proof of address. This process is a standard protective measure to safeguard your account against unauthorised withdrawals.
Delayed or Rejected Withdrawal
789f reserves the right to delay or decline any withdrawal request under the following circumstances: incomplete or unverified account information, suspected fraudulent activity or money laundering, an ongoing investigation into a breach of terms, or a withdrawal request to an account different from the original deposit source.
All bonuses, promotions, and special offers provided by 789f subject to the specific terms stated alongside each offer. The following general terms apply to all bonus types unless otherwise explicitly stated.
Wagering Requirement (Turnover)
Most bonuses at 789f requires members to meet specific wagering requirements before bonus funds (or winnings derived from bonus funds) can be withdrawn. Wagering requirements will be clearly stated in each promotion's terms — for example, "5x deposit" means you must place bets totalling five times your deposit amount before a withdrawal is permitted.
Bonus Eligibility
Welcome Bonus
Welcome bonus up to RM 1,000 available to all new 789f members who make a qualifying first deposit. The bonus is credited automatically once the first deposit is confirmed. Wagering requirements and minimum withdrawal limits apply — please refer to the promotions page for the latest details.
All casino games at 789f — including Baccarat, Blackjack, Roulette, Table Games, and slots — use a random number generator (RNG) that has undergone independent auditing by an internationally accredited certification body. The outcome of all games is final and cannot be disputed on the grounds of "bad luck" or "an unfair system."
Technical Failure
In the event of a technical failure, connection disruption, or any issue affecting game outcomes during a play session, 789f will investigate the incident using recorded system logs. Decisions made based on such investigations are final. Winnings obtained during a significant technical failure may not be credited until the investigation is complete.
Betting Limits
Each game table and game type at 789f has set minimum and maximum betting limits. These limits are clearly displayed before you join a table or start a game. 789f reserves the right to adjust these limits at any time without prior notice.
Live Casino
For Live Casino games with real dealers, all results announced by the dealer during a live session are final. Any disputes regarding game outcomes should be directed to customer support. 789f by specifying the time, table, and relevant round number.
Sports Betting section 789f covers football (Malaysia Super League, EPL, La Liga, and other leagues), badminton, e-sports (Mobile Legends, PUBG Mobile, Dota 2), tennis, basketball, and a wide range of other sports, including real-time in-play markets.
Finality of Results
All sports betting results on 789f settled based on the official result announced by the relevant sports governing body. In the event of a discrepancy between a provisional result and the official result, the final official result will be used to settle the bet.
Match Suspended or Cancelled
If a match is postponed or cancelled after it has already begun:
Odds Error
789f strives to ensure all displayed odds are accurate. However, in cases where clearly erroneous odds have been accepted (for example, odds that deviate significantly from market value due to a technical error), 789f reserves the right to void the bet in question and refund the wagered amount. This decision is final.
Online Betting — Prohibited Practices
The use of automated software (bots), arbitrage techniques exploiting system errors, or any unfair means of taking advantage of platform vulnerabilities is strictly prohibited and may result in account termination without a refund.
Use of the platform 789f are subject to strict standards of conduct. The following activities are strictly prohibited and may result in immediate account termination, forfeiture of funds, and, where applicable, legal action:
By 789f: Platform 789f reserves the right to suspend or terminate any account at any time if there is a suspected breach of terms, fraudulent activity, or for legitimate business reasons. If an account is terminated due to a violation on the member's part, 789f reserves the right to forfeit any remaining funds in that account.
By Members: You may close your account at any time by contacting customer support 789f. Before closing, please ensure all valid fund balances (not subject to any unfulfilled wagering requirements) have been withdrawn first. 789f will process any eligible balance withdrawals before closing the account.
Self-Exclusion: Members who wish to take a break from gaming activity may apply for self-exclusion for a set period (1 month, 3 months, 6 months, or permanently) through the account dashboard or by contacting customer support. During the self-exclusion period, the account cannot be accessed and any attempt to register a new account will be declined.
To the extent permitted under applicable Malaysian law, 789f is not liable for:
In all circumstances, the maximum liability 789f to any member is capped at the amount deposited by that member within the 30 days preceding the claim, unless otherwise required by applicable law.
789f reserves the right to amend, modify, or replace any part of these Terms & Conditions at any time without prior notice. The latest version of the Terms will always be available on this page with a clear update date. It is your responsibility to review these terms periodically.
Continued use of the platform 789f following the publication of any amendment signifies your acceptance of and agreement to the updated terms.
Governing Law: These Terms are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation. Should negotiation fail, the dispute will be submitted to the exclusive jurisdiction of the competent courts of Malaysia.
Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.
Contact Us: For any enquiries regarding these Terms & Conditions, please contact our customer support team 789f at support@789f-khelo.com or via the platform's 24/7 live chat.
Six core commitments that protect the interests of every 789f member in Malaysia.
Member funds are held in an account that is completely separate from 789f's operating capital. This ensures your balance remains available for withdrawal at all times, regardless of 789f's business circumstances.
789f is committed to presenting all terms in a clear and straightforward manner. No hidden terms, no conditions that only appear after you sign up.
Our withdrawal terms are clear and consistent — 30 minutes for regular members, even faster for VIPs. There is no justification for delaying a legitimate withdrawal without clear prior notice.
All 789f games use independently audited RNG. Audit reports are available for members who wish to verify game fairness independently.
If you have any questions about these terms or any aspect of using the platform, 789f's Malay-speaking support team is available at all times via live chat or email.
Deposit limits, loss limits, session time limits, and self-exclusion — all these tools are free and easily accessible from your account dashboard whenever you need them.
Knowing your rights helps you use the platform with greater confidence and responsibility.
Request a withdrawal of legitimate funds at any time. Receive fair and consistent treatment. Access your complete account transaction history. Apply for self-exclusion whenever necessary.
Keep your account information accurate and up to date. Maintain the confidentiality of your password. Play using funds from legitimate sources. Comply with all stated terms and conditions.
Safeguarding your funds and personal data. Processing withdrawals within the promised timeframe. Providing certified, fair games. Upholding the terms as set out.
Contact 789f customer support first. All complaints will be investigated within 48 business hours. A final decision will be communicated in writing.
Simple answers to the most frequently asked questions about the 789f platform Terms & Conditions.
789f fully respects the privacy of all members. Your personal information is collected solely for account registration, transaction processing, and service improvement purposes. We will not sell or disclose your data without your consent. All data is protected by 256-bit SSL encryption. For full details, please read Privacy Policy full terms.
789f is committed to responsible gaming. Deposit limits, loss limits, session time limits, and self-exclusion tools are available free of charge to all members. Gaming at 789f is strictly for participants aged 18 and above. If you or someone you know needs help, visit the Responsible Gaming ours.
We believe in complete transparency. By understanding these Terms & Conditions, you can enjoy all games and betting at 789f with confidence and peace of mind. Register for free today and claim a welcome bonus of up to RM 1,000.