At 789f, privacy is more than a legal document — it is a promise we stand by for every member. This page clearly explains what data we collect, why it is needed, how it is stored, and your rights as the owner of that data.
Quick Summary: 789f collects your personal data solely to provide a better and more secure service. We do not sell, rent, or disclose your data to third parties for marketing purposes without your consent. All data is protected with industry-standard encryption, and you have the full right to access, correct, or request deletion of your data at any time.
This Privacy Policy outlines the commitment 789f in handling the personal information of all users on our platform, including registered members, website visitors, and any individual who interacts with our services in any capacity.
Platform 789f accessible via 789f-khelo.com operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We take this responsibility seriously, recognising that member trust is the foundation of our entire business.
This policy forms part of our member protection framework 789f more broadly, and should be read together with Terms & Conditions and Responsible Gaming Policy ours.
789f collects the information necessary to provide a secure, efficient, and personalised service. We only gather data that is genuinely needed — this "data minimisation" principle is at the core of our approach to privacy.
Data You Provide Directly
Automatically Collected Data
Transaction Data
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity | Name, date of birth, MyKad | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | EWallet number, bank account details | Mandatory (for transactions) |
| Technical | IP address, browser, device | Automatic |
| Behaviour | Gaming history, bets placed | Automatic |
| Communications | Customer support records | Where applicable |
The personal data we collect is used only for specific, defined purposes. 789f operates on a "limited purpose" principle — information you provide for one purpose will not be used for any unrelated purpose without your consent.
Primary Purposes of Data Use
789f not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. This is our absolute commitment. However, there are limited situations where data sharing may occur as part of our legitimate service operations.
Authorised Service Providers
We share necessary data with trusted third-party service providers who help us operate the platform, including:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific service purposes defined.
Legally Mandated Disclosure
In certain circumstances, 789f may be required to disclose your personal data to Malaysian authorities, including:
The personal data security of our members is the number one priority 789f. We continuously invest in our security infrastructure to ensure your data remains protected against ever-evolving cyber threats.
The Security Layers We Use
What You Can Do
The security of your account also depends on your own actions. We strongly encourage you to:
Platform 789f uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. This section explains what cookies are, the types we use, and the control options available to you.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, maintain your login session, and understand how you use the platform for ongoing improvements.
Types of Cookies We Use
Managing Cookies
You can manage cookie settings through your web browser preferences. Most modern browsers allow you to view, delete, and block cookies. Please note, however, that disabling all cookies may affect certain platform features. 789f, including potentially having to log in again each time you access the platform.
789f retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
General Retention Period
Data Deletion Upon Request
When you close your account 789f you and there are no further legal obligations to retain that data, we will delete or anonymise your personal data within a reasonable timeframe. Please note, however, that financial transaction records may need to be retained for a longer period in accordance with legal requirements.
Platform 789f is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge through misrepresentation of age or other means, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian who believes that your child under the age of 18 has registered an account on the platform 789f, please contact us immediately at support@789f-khelo.com. We will investigate the matter and take appropriate action as promptly as possible.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the policy of 789f, you have several important rights regarding your personal data. We respect and facilitate the exercise of these rights.
You have the right to obtain a copy of the personal data we hold about you. Submit your request to support@789f-khelo.com and we will provide the data in a readable format within 14 business days.
If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update much of your information directly from your account dashboard.
You may request the deletion of your personal data once it is no longer needed for the original purpose it was collected, subject to any applicable legal record-keeping obligations.
You may object to the processing of your personal data for specific purposes, such as direct marketing communications. You can unsubscribe from promotional emails directly via the unsubscribe link in any of our emails.
Under certain circumstances, you may request that we restrict how we use your data while a dispute is being resolved or the accuracy of the data is being verified.
To exercise any of the above rights, contact our privacy team at support@789f-khelo.com, clearly stating the right you wish to exercise along with the relevant identity verification information.
789f reserves the right to amend this Privacy Policy from time to time in response to changes in legislation, technological developments, or changes in how we conduct our business. Any amendments will be published on this page with a clear update date.
For significant amendments that materially affect how we handle your personal data, 789f will endeavour to notify you via email or in-platform notification before any amendment takes effect. However, it remains your responsibility to check this page periodically.
Continued use of the platform 789f following the publication of any amendment means you accept and agree to the terms of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 789f handles your personal data, we encourage you to contact us directly.
Contact Channels
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex data access or deletion requests, the full process may take up to 14 business days.
This is not merely a policy on paper — it is a real commitment we uphold every day.
All communications between you and the platform 789f is encrypted to the 256-bit SSL standard — the same standard used by Malaysia's major banks. No third party can intercept or read the data you transmit.
789f has never and will never sell, rent, or trade members' personal data to third parties for their marketing or commercial purposes. Your data belongs to you — it is not our commodity.
You have the right to access, correct, object to the processing of, and request the deletion of your personal data at any time. All such requests will be processed within 14 working days.
789f operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This provides you with legally recognised protection for your personal data under Malaysian law.
Internally 789f, access to member data is strictly limited on a need-to-know basis. Your password is stored in a format that cannot be read by anyone, including our own staff.
Support team 789f with Malaysian-language support available 24/7 for any queries related to your privacy or account security. We respond to privacy enquiries within 5 business days.
Understanding and exercising your privacy rights is an important part of your relationship with 789f.
Email support@789f-khelo.com with the subject line "Data Access Request" to receive a complete copy of the personal data we hold about you.
Log in to your account and update any inaccurate information directly from the dashboard, or contact customer support for more complex changes.
Click the "unsubscribe" link in any 789f promotional email, or update your communication preferences from your account dashboard to stop receiving marketing communications.
When you close your account, contact us to request the deletion of your personal data that is no longer required, subject to any legal record-retention obligations.
Answers to the most frequently asked questions about how 789f handles the personal data of Malaysian members.
This Privacy Policy forms part of your overall agreement with 789f. To fully understand your rights and responsibilities as a platform member, please also read the Terms & Conditions which covers platform usage rules, bonus policies, withdrawal policies, and other relevant legal terms.
789f is committed to responsible gaming and member well-being. Deposit limits, loss limits, session time limits, and self-exclusion tools are all available free of charge to every member. Gaming on 789f is strictly for participants aged 18 and above. For more information and support resources, visit our Responsible Gaming ours.
With 256-bit SSL security, a no data-selling commitment, and full control in your hands, the platform 789f is a choice you can trust. Register for free today and enjoy a safe online casino and Sports Betting experience alongside more than 500,000 Malaysian members.